FAQs

Frequently Asked Questions

Begin by documenting everything:

* Any communication with the scammer (emails, chat messages, phone records)
* Proof of transactions (screenshots, statements, wallet addresses)
* Dates, platforms used, and the method of payment (e.g., bank, card, crypto wallet)

You don’t need to send this information immediately — if your case qualifies, you’ll be guided through an evidence submission process in a secure and structured manner.

It’s understandable to feel reluctant about paying after being scammed. But recovery isn’t about staying in the victim mindset — it’s about taking action with the right tools and partners.

Legitimate services operate very differently from scams — and one of the **most important indicators of legitimacy** is how a company accepts payment.

If you’re asked to pay in cryptocurrency or through wallet transfers, it’s a scam.

Legitimate companies offer secure, trackable payment options such as credit/debit cards or direct transfers into licensed business accounts. These methods require the business to pass extensive verification checks by banks, processors like Stripe or PayPal, and compliance auditors.

Yes — the forensic report belongs to you. You can choose to submit your own dispute to the relevant platform or institution. However, most individuals choose to work with a specialist due to the technical, legal, and compliance-related aspects of the process. Disputes involve specialized language, compliance escalation, and regulatory framing. Professional guidance may significantly increase your chances of success.

A dispute is a formal request submitted to a regulated institution, challenging its role in processing or failing to prevent a fraudulent transaction. It's not a criminal case or lawsuit — but a structured, evidence-based claim demanding accountability.

When properly submitted, these disputes are reviewed by internal compliance or fraud investigation teams. If the institution is found to have failed its duty, partial or full compensation may be offered.

Yes — and it matters. Financial institutions have internal policies and regulatory guidelines that limit how long after a transaction a dispute can be submitted. Waiting too long may result in the platform rejecting your case simply due to expiration.

In addition, the older the transaction:

* The harder it becomes to trace movement of funds
* The more likely evidence (wallet access, emails, chat logs) becomes lost or outdated

Acting promptly preserves your leverage and gives you the strongest position to pursue a valid claim. While urgency should never be forced, time is a very real factor in whether compensation remains possible.

Out of frustration or fear, many individuals unknowingly re-engage with the same scam operation or fall into the hands of another fraudulent “recovery” agent. These groups prey on your urgency by pretending to offer help, but they are often part of the same criminal cycle.

To protect yourself:

* Do **not** engage with the scammer again
* Do **not** send crypto to anyone claiming to “unlock” or “recover” your funds
* Do **not** share remote access to your device with any third party
* Do **not** entertain agents promising to recover fake profits

If anything feels rushed, secretive, or emotionally manipulative — walk away.

While timelines vary, most cases follow this general pattern:

* **Forensic report and preparation:** 1–2 weeks
* **Dispute submission and review:** 4–12 weeks depending on the institution

Factors like delayed documentation, case complexity, or platform responsiveness may affect the duration.

Unfortunately, not in this industry. Legitimate dispute firms simply don’t work for free — because real services involve time, compliance risk, and forensic-level effort.

Companies that advertise “no win, no fee” arrangements are typically scams. They make this promise to gain trust quickly — and then introduce unexpected crypto fees, wallet setups, or taxes down the line. Victims end up paying even more, only to walk away empty-handed.

Real businesses are transparent about costs and offer secure, verifiable payment channels — not false hope and fine print.